Refund & Return Policy
Last Updated: July 2026
Customer satisfaction is our priority.
Return Window
You may request a return within 30 days of receiving your order.
Return Conditions
Returned items must:
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Be unused
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Be unworn
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Be in original packaging
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Include all accessories
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Show no signs of damage
Non-Returnable Items
For hygiene reasons, we cannot accept returns for:
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Earrings (unless defective)
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Personalized jewelry
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Gift cards
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Clearance items
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days and include:
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Order number
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Photos of the item
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Photos of the packaging
We will provide a replacement or full refund.
Refund Process
Once we receive and inspect the returned item, refunds will be processed to the original payment method within 5–10 business days.
Shipping fees are generally non-refundable unless the return is caused by our error.
Exchanges
We currently offer exchanges for defective or damaged items only.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or shipped incorrectly.
Contact
Email: yhl977627@gmail.com
